Start from a template — small office, reception and departments, contact centre — and change every part of it in the console. People answer in YunZheng Voice, on desk phones or in phone apps.
IVR menus with direct dialling, ring groups that ring several people at once, queues, business hours, and a voicemail for every extension.
Extensions are assigned to people by email. Each one rings in the browser, on desk phones and in phone apps at the same time, wherever they are.
Connect the phone lines you already have, or take numbers from the platform, and decide by rule where outbound calls may go.
Call logs with who called whom and for how long, recordings, voicemail, live calls you can end from the console, and an API for all of it.
Sign in to the console, create a phone system from a template and assign its extensions to people by email. They sign in to YunZheng Voice with the same account and can take calls straight away.
| Allowance | Free | Pro | Business |
|---|---|---|---|
| Phone systems | 2 | 4 | 10 |
| Extensions | 20 | 50 | 500 |
| Calls at once | 5 | 10 | 60 |
| Recordings and voicemail | 5 GB | 20 GB | 200 GB |
| Platform numbers | Paid monthly from your balance | Paid monthly from your balance | Paid monthly from your balance |
| YunZheng Voice numbers | 10 | 20 | 100 |
Allowances are per account. Pro and Business are switched on by request: open a ticket at the Help Centre. Usage is in the console. All platform plans
Yes. The Free plan includes 2 phone systems, 20 extensions, 5 calls at once and 10 YunZheng Voice numbers. Every limit is in the allowance table on this page; if you need more, open a ticket at the Help Centre.
Yes. An extension rings on desk phones, in phone apps and in the browser at the same time.
Yes. Connect the line your numbers are on; numbers from the platform are there too if you need more.
No. YunZheng Voice runs in any current browser with microphone access, on a desktop or a phone.